, 2015. Human Element of Service Delivery and Customer Retention: The Case of a Selected Service Enterprise in Kenya. International Journal of Management Sciences, 5, p.175–186.
Publications
, 2015. Influence of working condition on employee career change intention: A case of Moi University, Kenya. International Journal of Management Sciences, 5, p.222–236.
, 2014. Entrepreneurs Psychological Perspective and Enterprise Graduation in Eldoret Town, Kenya. Journal of Business and Management, 3(1), p.1-12.
, 2014. Entrepreneurs Psychological Perspective and Enterprise Graduation in Eldoret Town, Kenya. Journal of Business & Management, 3(1), p.13-24.
, 2013. Shoe Shine Entrepreneurs Social Responsibility Practices on Loyalty in Eldoret Town, Kenya. International Journal of Business and Management, 8, p.49.