Does Grading Standard Dimensions of Hotel Rating System predict customer satisfaction? Empirical evidene from Malawi

Sepula, M.B.; Kieti, D.M.; Korir, J.C.; Cheloti-Mapelu, I.; Bello, F.G.

Does Grading Standard Dimensions of Hotel Rating System predict customer satisfaction? Empirical evidene from Malawi

Citation:

Sepula, M.B., et al., 2018. Does Grading Standard Dimensions of Hotel Rating System predict customer satisfaction? Empirical evidene from Malawi. Journal of Tourism and Management, 6(2), p.149-163.

Recent Publications

Muchiri, M.J., Kieti, D.M. & Nthiga, R.W., 2018. The availability of interpretation media and tourists’ satisfaction with movie induced tourism in Kenya. . International Journal of Tourism and Hospitality Reviews, 5(2), p.244-252.

Muchiri, M.J., Kieti, D.M. & Nthiga, R.W., 2018. Effect of stereotypes created by movies on the satisfaction of tourists with movie induced tourism (MIT). African Journal of Hospitality, Tourism and Leisure, 7(4).

Sepula, M.B., et al., 2018. Does Grading Standard Dimensions of Hotel Rating System predict customer satisfaction? Empirical evidene from Malawi. Journal of Tourism and Management, 6(2), p.149-163.

Damiannah M. Kieti

Associate Professor of Tourism

Does Grading Standard Dimensions of Hotel Rating System predict customer satisfaction? Empirical evidene from Malawi

Citation:

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