Year 

Award

Institution

Doctor of Philosophy in Business Management (Strategic Management)

Doctoral thesis title: “Effect of Service Failure Severity, Relationship Quality and Personal Values on Customers Satisfaction”

Master of Business Management

Master’s Thesis Title: “Factors Affecting Customer Loyalty in Petrol Service Stations in Eldoret Municipality”

Bachelor of Agribusiness Management (BAM) (Graduated with Second Class Upper Division with honours)