Influence of Job Design on Commitment of Contact Centres Agents

Citation:

Kinyua, C., Mugalavai, V. & Burugu, R., 2018. Influence of Job Design on Commitment of Contact Centres Agents. Journal of International Academic Research for Multidisciplinary, 6(10).

Recent Publications

Burugu, R., 2019. Transforming Society and Organizations through Research and Innovation. . In 3rd International Multidisciplinary Research Conference. 7th-8th October. Grettsa University, Thika, Kenya.

Kinyua, C., Burugu, R. & Mugalavai, V., 2019. nfluence of Leadership Style on Commitment of Contact Centres Agents. International Journal of Multidisciplinary Research and Publications, 1(9), p.34-37.

Kinyua, C., Mugalavai, V. & Burugu, R., 2018. Influence of Job Design on Commitment of Contact Centres Agents. Journal of International Academic Research for Multidisciplinary, 6(10).

Burugu, R., 2017. Local Community Empowerment through Cultural Tourism . In Local Community Empowerment through Cultural Tourism Development. Eldoret, Kenya: Utafiti Foundations, p. 101-117.

Rose W. Burugu

Lecturer

Influence of Job Design on Commitment of Contact Centres Agents

Citation:

Recent Publications

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